Privacy Policy

1. Information We Collect

We collect information to provide and improve our Services.

• Information You Provide:

  • Account Information: When you create an account, we collect your name, email address, and family details. For your dogs, we collect their name, breed, traits, and health information.

  • Content You Create: We collect the photos, videos (Snaps and Streams), posts, comments, and events you share on the Services.

• Information Collected Automatically:

  • Usage Data: We collect data about how you use the Services, such as the features you access and the time you spend on them.

  • Device Information: We collect information about the device you use, including its operating system.

  • Location Information: With your consent, we collect your device's location to enable features like finding nearby dog parks and routes on our Explore map.
     

2. How We Use Your Information

We use your information to:

• Create and maintain your account and profile.

• Enable social features like connecting with other dog parents, sharing moments, and planning meetups.

• Personalize your experience, including showing you relevant local spots and content.

• Administer the Wagbook Token (WBC) rewards program you earn for engagement on the platform.

• Communicate with you about service updates and administrative information.
   

3. How We Share Your Information

We value your privacy. We share information only in these limited circumstances:

• With Other Users: Your profile and shared content (Snaps, Streams, posts) are visible according to your privacy settings. Family members see each other's information.

• With Service Providers: We work with trusted vendors who help us operate the Services (e.g., data hosting). These partners are bound by strict data protection agreements.

• For Legal Reasons: We may disclose information if required to do so by law or to protect the rights and safety of our community.

We do not sell your personal information.
 

4. Wagbook Tokens (WBC)

Wagbook Tokens (WBC) are a digital reward for engaging with our platform (e.g., sharing content, participating in communities). WBC are an in-app metric only and have no monetary value. They cannot be redeemed for cash, traded, or converted into any cryptocurrency or real-world currency.
 

5. Your Choices

• Account Settings: You can review and update your profile information at any time.

• Location Data: You can enable or disable location sharing through your device settings.

• Cookies: Most web browsers allow you to manage cookie preferences.
   

6. Data Security

We implement security measures designed to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
 

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
 

8. Changes to This Policy

We may update this policy. The "Last Updated" date will reflect any changes.
 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@servanditech.com