Safety & CSAE Policy

WagBook.dog — Safety & CSAE Policy

Last updated: October 12, 2025

At WagBook.dog, the safety of children and all members of our community is a top priority.
We maintain a zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) and have implemented both technical and human-driven processes to detect, remove, and report abusive content and behaviour.

Overview

This page describes our definitions of CSAE, how we prevent and respond to incidents, how users can report issues, how we cooperate with law enforcement, our data handling practices, and our staff training commitments.

Scope

This policy applies to all WagBook.dog features that allow user-generated content (UGC), including posts, photos, comments, messages, and marketplace listings.

Zero-Tolerance Policy

WagBook.dog has a zero-tolerance policy for CSAE.
Any user, content, or behaviour violating this policy will be immediately removed and may be reported to law enforcement.
Accounts involved in CSAE are permanently banned.

Prevention & Safety Measures

Age-related disclaimers and protections are in place to help keep minors safe.
Private messaging and content uploads are monitored for potential policy violations.
Reporting buttons are clearly visible on user profiles, posts, and messages.
New users have limited capabilities until account trust is established.
All data handling complies with privacy laws and best safety practices.

Detection, Moderation & Content Removal

Automated tools detect and flag known illegal imagery and grooming activity.
Human moderators review flagged content to confirm and enforce removals.
Confirmed CSAE content is removed immediately, and offending accounts are terminated.
Evidence is preserved for investigation and legal cooperation when required.

How to Report

If you see content or behaviour that may involve CSAE, please report it immediately.

In-app Reporting:
Use the report button available on user profiles, posts, and chat messages.

Email Reporting:
You can also email our team at info@servandotech.com.

Emergency Situations:
If a child is in immediate danger, contact local law enforcement right away.

Cooperation with Law Enforcement

WagBook.dog cooperates with law enforcement and recognized child protection organizations as required by law.
We preserve evidence securely and comply with lawful data requests.

Staff Training

Our moderation and support staff are trained to identify, handle, and report CSAE content responsibly and safely.
Training includes trauma-informed content handling and data protection best practices.

Data Handling & Retention

Evidence related to CSAE cases is securely stored and shared only with authorized legal entities.
Non-relevant user data is deleted per our Privacy Policy.

User Responsibilities

Users must not:

Upload, share, or request sexual content involving minors.
Engage in grooming, solicitation, or predatory behaviour.
Ignore or fail to report suspected CSAE activity.

Appeals & Support

If you believe your account or content was removed in error, you can contact
info@servandotech.com with details for review.

Commitment

WagBook.dog is committed to maintaining a safe, respectful, and positive community.
We continuously review and improve our safety measures in collaboration with experts and regulators.